Privacy Policy

At Onyez (“Onyez,” “we,” “our,” “us”), your privacy is important. We are committed to protecting the personal and non-personal information you share with us while using our website www.onyez.com and our services, including digital products such as fonts, images, audio, plugins, and other downloadable assets (collectively, the “Services”).

By using our Services, you consent to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of our Services. This policy is designed to help you understand what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information to provide, improve, and personalize our Services.

Information You Provide
When you create an account, place an order, or interact with our Services, you may share:

• Account information: Your name, email address, phone number, billing address, and login credentials.
• Payment details: Credit/debit card or PayPal information. Payments are securely processed by third-party providers. We never store full card numbers on our servers.
• User-generated content: Reviews, support inquiries, comments, or other content you voluntarily submit.

Information Collected Automatically
We automatically collect certain data to enhance functionality, security, and personalization:

• Device information such as IP address, browser type, operating system, and unique device identifiers.
• Usage information, including pages visited, time spent on pages, clicks, referral links, and interactions with our content.
• Tracking through cookies, web beacons, and pixels to measure analytics, improve site experience, and deliver relevant promotions.

Information from Third Parties
We may receive information from trusted third-party partners to help deliver our Services:

• Payment processors for transaction verification and dispute resolution.
• Analytics providers to help us understand user behavior and improve our site.
• Marketing partners for communications, where you have opted in.

2. How We Use Your Information

We use your information to operate effectively, provide a high-quality experience, and support our mission of empowering creators worldwide. This includes:

• Managing your account, verifying identity, and personalizing your experience.
• Processing orders, providing digital product downloads, and updating purchased items.
• Responding to inquiries, troubleshooting issues, and providing customer support.
• Analyzing usage trends to improve our Services, design features, and content.
• Sending service-related communications, such as purchase confirmations or updates, and marketing emails if you have opted in.
• Protecting against unauthorized access, fraud, or abusive behavior.
• Complying with applicable laws and regulations.

We only process your information when legally permitted, including for contractual obligations, legal compliance, legitimate business interests, or with your consent.

3. Cookies and Tracking Technologies

Onyez uses cookies and similar tools to enhance your experience. These technologies allow us to:

• Remember your login credentials, preferences, and settings.
• Track items in your shopping cart and recently viewed products.
• Measure site performance and troubleshoot technical issues.
• Deliver relevant advertisements and personalized content.

You can manage, block, or delete cookies in your browser settings, but note that some site features may not function properly if cookies are disabled.

4. Sharing and Disclosure of Information

We respect your privacy and do not sell your personal data. However, we may share information in specific situations:

• With service providers that assist us, such as hosting companies, payment processors, analytics services, and email delivery platforms. These providers are only authorized to use your data for the services they perform.
• To comply with laws, court orders, or government regulations.
• In connection with a merger, acquisition, or sale of assets.
• When you give explicit consent to share your data for specific purposes.

We strive to limit access to your personal information to only those who require it for legitimate business or legal purposes.

5. Data Storage and Security

We implement reasonable technical, administrative, and physical safeguards to protect your information.

• Payment information is encrypted and transmitted securely to trusted processors.
• Access to personal data is restricted to authorized personnel who need it to perform their roles.
• We retain data only as long as necessary for business or legal purposes:
  • Account information is kept while your account is active, plus 3 years.
  • Transaction and billing information is retained for up to 7 years for compliance.
  • Usage logs are kept for 2 years for analytics and operational purposes.

Despite our efforts, no system can guarantee complete security. By using our Services, you acknowledge and accept this inherent risk.

6. Your Rights

Depending on your jurisdiction, you may have rights under laws like GDPR (EU) or CCPA (California), including:

• Accessing the personal data we hold about you.
• Requesting corrections to inaccurate or incomplete information.
• Requesting deletion of your data, subject to legal or contractual obligations.
• Opting out of marketing communications at any time.
• Restricting or objecting to certain types of processing.
• Requesting a portable copy of your data.

To exercise these rights, please contact support@onyez.com. We will respond within the timeframe required by law.

7. Children’s Privacy

Our Services are intended for individuals 18 and older. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us immediately.

8. International Data Transfers

If you access Onyez from outside the U.S., your information may be processed in countries with different data protection laws. By using our Services, you consent to these transfers. We implement safeguards as required by applicable law to protect your information globally.

9. Third-Party Services

Our Site may link to or integrate third-party websites, tools, or plugins. Interactions with these services are governed by their own privacy policies. We encourage you to review those policies, as Onyez is not responsible for third-party practices.

10. Data Breach Notifications

In the unlikely event of a data breach affecting your personal information, we will notify affected users promptly and in compliance with legal requirements, including GDPR and other applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in technology, laws, or our practices. The Effective Date will be updated. Significant changes may also be communicated via email or a notice on our Site. Continued use of our Services indicates acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please reach out:

Email: support@onyez.com
Address: 2632 S 83rd Ave, STE 100-272, Phoenix, AZ 85043

As a platform supporting global creators, we may use your data to provide resources, educational content, and mission-driven updates. Any such communications will respect your consent and privacy preferences.